If you are having trouble with the memory card in your device, we can help. A failing memory card can cause slow or choppy downloads, loss of functionality, errors when loading, or strange noises when trying to save items to the card. You should first try to troubleshoot the problem to see if there is a simple solution.

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Troubleshooting Memory Card Problems

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If the memory card reader is in your PC, the card’s capacity might be too high for it to read. If you are trying a 16 GB memory card, test the reader with a lower-capacity card, such as 2 GB. Your PC might also require a driver update. Check your PC manufacturer’s website to see if there is an update available. Some PC manufacturers offer a diagnostic tool for your memory card reader as well.

Test the memory card in another device to make sure that it is the reader that is not working. If the memory card does not work in any device, it could be a damaged or corrupted card. Make sure that the memory card is not locked. SD memory cards have a lock on the left side that you must slide up to unlock.

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Repairing Your Memory Card Reader

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If you have ruled out a damaged, locked, or incompatible memory card, you might need to repair your memory card reader. We are staffed with experienced technicians who can find the problem quickly and get your device repaired and back in your hands. We offer mail-in repair service for convenient repairs that don’t interrupt your work day. We also provide walk-in repair service at our local stores. Most of these repairs can be completed on-site while you wait in our store. We’d love to help you fix your electronic device.

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